Shipping, Returns, & Exchanges


Shipping:

Lou is an impatient person and doesn't like waiting, so her commitment to you is to ship products as soon as possible while offering free shipping! 

Lulu's Closet was established on the premise of affordability and Lou promises to never charge anyone more than she would pay herself! Standard shipping is only $1.99, but if you want to receive an item a little faster, you have the option to choose rush shipping for $6.00. Spent more than $25.00 and shipping is on us!

 

Returns: 

 

Lulu's Closet will offer a refund of non-sale items when notified within 2 days of the product being received by the customer.

 

The item MUST be returned in unworn and unwashed condition with tags still attached before a refund will be issued.  If applicable, product must be unopened as well when returning.

 

Store credit will be issued if notified within 3-7 days. After the 7th day, no exchanges will be accepted. Return of items will be at customer's expense. 

All items wished to be returned must be mailed to:

904 N. Lake Drive Sand Springs, OK 74063  

 

If you receive a damaged item:

Please email us within 2 days from the date you receive your item(s).

Please send an email and picture of damage to info.luluscloset@gmail.com and we will work with you about returning or replacing the item. 

 

If you have any questions about colors or sizes, please ask us prior to making a purchase. 

  

Thank you! 

LOU